Weerg targets further markets

Industrial Solutions

Weerg, the manufacturing service that offers online CNC manufacturing and 3D printing, is targeting further European markets by offering a native language version of its website to users in Germany, France and Spain, ensuring an increasingly global purchasing experience.

‘Although we only had an English language site, our online service received over 400,000 visitors from all over Europe, including many German, French and Spanish companies, for whom we have already manufactured more than one million parts,’ explained founder Matteo Rigamonti.

This is a sign of a growing interest in the Weerg formula, which aims to bring efficiency, savings, and simplicity to the world of mechanics and additive manufacturing even beyond national borders. Hence the decision to offer international customers an increasingly complete purchasing experience, investing in the creation of websites and customer service in native languages.

‘We were born in Italy six years ago. Today, the unicity of our business model and our production department lead us to break down language barriers, so we can offer the main European markets an even more efficient service,’ Matteo continued. The new online languages – German, French and Spanish – are to be followed by further launches in early 2022. ‘We are working on geomarketing strategies, fine tuning different approaches based on the consumption habits of individual customers,’ Matteo added. ‘There are, in fact, different cultures, purchasing methods, schedules, but also different needs and regulations for each country. To support our expansion beyond national borders, it is therefore essential to know them in depth and respond effectively to their specific needs.’ Weerg's mission is to put the customer at the centre, with the aim of making life easier. A prerequisite, therefore, is to speak in their own language. To do this, the company is investing not only in the creation of online shops, but also in the optimisation of dedicated workflows and in the strengthening of mother tongue customer service. Another fundamental asset of the Weerg formula is the constant updating of the virtual showcase, to welcome the user in a familiar, safe, and comfortable environment, easy to navigate and characterised by total transparency. Proof of this is the exclusive online quotation tool that allows the user to know in real time which parts of the piece to be made cost more, so as to be able to optimise the project before placing the order. In addition, thanks to proprietary software based on self-learning systems, quotes are refined from time to time based on the actual time required by the work already done. Thanks to a consolidated know how in the business to business e-commerce world and in the optimisation of the customer experience for online purchases, Weerg is able to satisfy requests ranging from one offs to mass production. All at competitive costs, in a short time and with the freedom to place the order at any time of the day.