Dantex launches new PicoCare – a service contract tailored to customer needs

Packaging Solutions

Dantex Group has announced the launch of PicoCare – a service contract for its Pico range of digital presses designed to cater to the diverse needs of its customers worldwide.

Emphasising the company’s commitment to delivering exceptional support and product satisfaction, PicoCare comes in three distinct packages: PicoCare Basic, PicoCare Basic+, and PicoCare Advanced. With all customers being invited to sign up for a service agreement, the packages offer varying levels of support and benefits, allowing them to choose the option that best suits their individual needs and budgets. Whether customers require entry level assistance, additional components and advantages, or an all encompassing solution, PicoCare has them covered.

PicoCare can be included in the purchase of the Pico press or acquired through an annual agreement or a multi-year contract. This flexibility ensures that customers have the freedom to select the most suitable arrangement for their requirements.

The introduction of PicoCare stems from both customer demand and Dantex's commitment to innovation. Recognising the importance of providing a product that accommodates individual budgets and allows for flexible customisation, the company was inspired to develop the new solution.

Group CEO Ben Danon said, ‘PicoCare empowers Pico customers by providing a clear understanding of what they will receive. The competitive pricing ensures that customers can make informed decisions based on their preferences, while the range of packages allows for greater choice and customisation. With PicoCare, customers have the freedom to select the most suitable offering or even create their own package.’